Data Protection

Personal data collected by Uknet Limited.

Uknet Limited (hereinafter referred to as “Uknet” “us” “we” or “our”) needs to collect and use personal data about people including past, present and prospective customers in order to carry on its business and meet its customers’ requirements effectively. We recognize that the lawful and correct treatment of personal data is very important to successful operations and to maintaining our customers’ confidence in ourselves.

When handling such information, Uknet, and all staff or others who process or use any personal information, must comply with the Data Protection principles which are set out in the Data Protection Act 1998 (the Act). In summary these state that personal data shall:

be processed fairly and lawfully,
be obtained for a specified and lawful purpose and shall not be processed in any manner incompatible with the purpose,
be adequate, relevant and not excessive for the purpose
be accurate and up-to-date,
not be kept for longer than necessary for the purpose,
be processed in accordance with the data subject’s rights,
be kept safe from unauthorized processing, and accidental loss, damage or destruction,
not be transferred to a country outside the European Economic Area, unless that country has equivalent levels of protection for personal data, except in
specified circumstances.

Uknet’s data protection registration number is 000000000. (FORTHCOMING)

Online data collection

You can visit our websites without disclosing any personally identifiable information about yourself (although please note that we may use cookies and collect other non-personally identifiable information about your browsing activity – see below for more information). If you do submit personal information by ordering products, or services, for example, you can be assured that we will use your personal information only to support your continuing relationship with Uknet.

We have provided this Data Protection Statement to help you understand how we collect, use and protect your information when you visit our websites and when you generally use our products and services. You should read this notice in conjunction with the Terms & Conditions of use for Uknet services.

Cookies

We may use cookies to record details such as a user identity and general registration details on your PC. This helps us recognize you on subsequent visits so that you don’t have to re-enter your registration details each time you visit us and allows us to carry out activities mentioned in the below section “Non-personally identifying information”.

Depending upon the type of browser you are using, you may be able to configure your browser so that: (i) you are prompted to accept or reject cookies on an individual basis or (ii) you may be able to prevent your browser from accepting any cookies at all. You should refer to the supplier or manufacturer of your web browser for specific details about cookie security. Personal information collection

We endeavor to collect and use your personal information only with your knowledge and consent and typically when you order and subsequently use products and services, make customer inquiries, register for information or other services, request product information, submit a job application or when you respond to communications from us (such as questionnaires or surveys).

The type of personal information we may collect could include, for example, your name and postal address, date of birth, gender, telephone and fax numbers, email address, and credit/debit card information; lifestyle and other information collected on registration or through surveys. If you choose to provide us with personal information it will be used in support of the intended purposes stated at the time at which it was collected, and subject to any preferences indicated by you.

Non-personally identifying information

We may also collect non-personally identifying information about your visit to our websites based on your browsing activities. This information may include the pages you browse and products and services viewed or ordered for example. This helps us to better manage and develop our sites, to provide you with a more enjoyable, customized service and experience in the future, and to help us develop and deliver better products and services tailored to your individual interests and needs.

How we use your information

We may use your information for a number of purposes including: processing your orders and managing and administering your account; delivering any services, products or information requested by you; responding to complaints or account inquiries; administering debt recoveries; verifying your identity when required (you may lose your password or security information for example, and we may then need to ask you for other ‘identifiable’ information to protect your data from unauthorized access).

We may also undertake market and product analysis based on your use of our services and products and contact you with information about new developments, products, services and special offers by post, telephone and automated means such as mobile text message (SMS), Email and the world wide web (subject to any preferences expressed by you).

We may also tell you about the products and services of carefully selected third parties and allow you to receive advertising and marketing information from those selected third parties without passing control of your personal information to the third party.

This helps us to make you aware of products and services that we may have specially negotiated for our own customers and which may be of individual interest to you. You acknowledge that by providing data to us, you consent to the processing of your data in accordance with this Data Protection Statement. However, you can contact us at anytime to have your details removed from lists used by us for direct marketing purposes, to update your information or to otherwise tell us how you would like to receive information about our and/or third party products and services – the choice is yours.

To update your marketing preferences please email enquiries@uknet.host and quote your mobile and/or account number in the body of the email and tell us what you want us to do (i.e. ‘opt-out Email’, ‘opt-out SMS’ etc or if you have previously objected to receiving information by post for example, but would now like to change your mind and receive information then just say, ‘opt-in post’ in the subject header of your email).

Disclosure of information to others

We may disclose information about you, your account and your mobile phone to (i) companies within the Uknet.Net Ltd group for the purposes and subject to the terms of this Data Protection Statement; and (ii) in the event that we undergo re-organization or are sold to a third party, in which case you agree that any personal information we hold about you may be transferred to that re-organized entity or third party for the purposes and subject to the terms of this Data Protection Statement.

For the purposes of this Data Protection Statement, “Uknet” means Uknet Ltd., or any company or other entity in which Uknet owns (directly or indirectly) more than 15% of the issued share capital.

Please note that Uknet does not sell or pass your personal information to third parties (other than as set out in the paragraphs above) unless you have given us permission or unless it is necessary to deliver the products and services ordered or used by you. For example, we may disclose your data to a credit card company to validate your credit card details and obtain payment when you buy a product or service.

Uknet may also be obliged to disclose your personal information to meet any legal or regulatory requirements or obligations in accordance with applicable law.

Access to your information

You can write to us at any time to obtain details of the personal information we may hold about you. Please write to: Data Protection Manager, Uknet Ltd. (Notice our address below).

Please quote your name and address together with your mobile and/or account number. We would be grateful if could also provide brief details of what information you want a copy of (this helps us to more readily locate your data.)

We will take all reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you.

We may charge £10 to cover the administration costs involved.
Information security

Uknet recognizes that its customers are increasingly concerned about how companies protect personal information from misuse and abuse and about privacy in general. Uknet is constantly reviewing and enhancing its technical, physical and managerial procedures and rules to protect your personal data from unauthorized access, accidental loss and/or destruction. We use industry standard secure sockets layer (SSL) technology, for example, to encrypt sensitive information such as your credit card and other financial information.

Please be aware that communications over the Internet, such as emails/web mails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered – this is the nature of the World Wide Web/Internet. Uknet cannot accept responsibility for any unauthorized access or loss of personal information that is beyond our control.

The facilities that house your information are all protected by trained security personnel and access is only available at multiple levels with a valid ID card.

Internal data protection procedures

The Uknet internet usage policy pertains to employee action across the Uknet network. The policy is signed by all staff and not only restricts access to information but dictates acceptable internet communication while on the company network. The following standards allow us to safeguard the data within our systems:

No messaging software is allowed excluding Jabber to the Uknet Jabber server.
No personal email accounts set up on company profile/computers.
No personal email on company computers accessed by web based portals.
No remote connections to external computer based systems, i.e. ssh, vnc, rdp, telnet.
No proxying of connections to external based computer systems.

Using a domain controller system, Uknet is able to monitor internet usage and uphold this usage policy.

Employee records

All employee records are maintained and updated by our HR manager. In addition, internal systems allow and encourage staff to make appropriate changes to certain personal data such as home address and telephone number and view only their own personal records.

Appraisal, review and training documentation are securely stored in hard copy or behind password protected computer systems. These are made available to staff upon request.

We retain employee and client records in accordance with the latest Data Retention directives and destroy information as directed therein. All prospective staff are background checked and references checked before particulars of employment are agreed.

Data protection support

Uknet reserves the right to amend or modify this Data Protection Statement at any time and in response to changes in applicable data protection and privacy legislation.

If you have any inquiry about Uknet’s data protection and privacy policy or practices, please write to: Data Protection Manager, Uknet Ltd.

Uknet Limited
The Colchester Centre
Hawkins Road, Suite 84
Colchester, CO2 8JX
United Kingdom

Or send an email to: info [at] uknet.host.

Monitoring and or recording of all your communications

Monitoring or recording of your calls, emails, text messages and other communications may take place in accordance with UK law, and in particular for business purposes, such as for quality control and training, to prevent unauthorized use of Uknet’s websites, to ensure effective systems operation and in order to prevent or detect crime.

Uknet Limited
The Colchester Centre
Hawkins Road, Suite 84
Colchester, CO2 8JX
United Kingdom